No heating
Boiler not firing, heating not coming on or radiators staying cold.
Boiler breakdown & repair
Boiler breakdown? No heating or hot water?
Gas Safe registered · No. 552582FHP Heating Limited · Dean Sone is shown as a registered engineer.FHP's current trade profile includes emergency central-heating repair, gas boiler servicing/repair and gas central-heating servicing/repair. Call or message with the boiler make, fault code and postcode if you have them.
Gas Safe registered for gas work.
Common boiler problems
Problems FHP can investigate
If your boiler or heating system is not working properly, the symptoms below are useful to include when you get in touch.
No hot water
Hot water has stopped, is intermittent or the boiler is not responding as expected.
Pressure dropping
Repeated pressure loss, pressure warnings or the system needing frequent topping up.
Leaks
Water around the boiler, pipework, radiators or other parts of the heating system.
Fault codes
Send a clear photo of the error code or display message and the boiler make/model if known.
Noises or intermittent faults
Unusual sounds, repeated lockouts, controls not behaving correctly or faults that come and go.
FHP Heating LtdRepairs · installations · servicing
Before the visit
Send useful fault information
Boiler make and model
A photo of the front of the boiler is often enough if you are unsure.
A photo of the front of the boiler is often enough if you are unsure.
Error code or warning
Send exactly what the display is showing.
Send exactly what the display is showing.
What still works?
Say whether the problem affects heating, hot water or both.
Say whether the problem affects heating, hot water or both.
Postcode and access
Include the property postcode and anything important about access.
Include the property postcode and anything important about access.
Boiler servicing
Routine servicing as well as breakdown repair
FHP also carries out boiler servicing. Tell FHP the boiler make/model, when it was last serviced and whether there are any known problems.
Book
Send the postcode, boiler details and preferred timing.
Check
The engineer carries out the appropriate service and safety checks for the appliance.
Explain
Any faults or maintenance concerns can be discussed clearly.
Next steps
If repairs are needed, the work and options can be explained before proceeding.
Repair or replace?
A breakdown does not automatically mean you need a new boiler.
The right answer depends on the fault, age and condition of the boiler, parts availability and the wider heating system. If replacement is the better option, FHP can also quote for a new boiler.
Boiler installation optionsQuestions
Boiler repair FAQs
What should I send if the boiler has broken down?
Your postcode, boiler make/model if known, the exact fault code, what is or is not working, and a clear photo of the boiler/display.
Do you repair central-heating problems as well as boilers?
Yes. FHP's current public trade profile lists gas central-heating servicing/repair and emergency central-heating repair as services.
Can I book a boiler service even if there is no fault?
Yes. Routine servicing is listed as one of FHP's services.
What if the boiler is beyond economical repair?
FHP can discuss replacement options and provide a separate boiler-installation quotation.
Boiler problem?
Call FHP or send the fault details.
Include the postcode, boiler make/model and error code if available.